Shifting from Surveys to Service Plans: Improving Policyholder Experience
Tuesday, September 24th | 1pm - 1:30 pm ET
A significant shift is underway, Insurance carriers are increasingly expanding upon the traditional loss control survey and adopting a service-oriented approach. This webinar explores the impact of Service Plans on:
Policyholder experience and retention
Claims reduction and Premium optimization
Differentiating offerings and staying competitive
Watch On-demand
The shifting landscape in insurance industry, from surveys to a pro-active multi-touch service plan
Commercial property insurance carriers have traditionally relied heavily on surveys and inspections to evaluate potential hazards and mitigate risks. While this method is effective in identifying and addressing structural and environmental vulnerabilities, it often lacks the proactive engagement that characterizes service plans.
In this 20-minute webinar, our insurance industry experts will explore:
Shifting landscape in insurance industry from Surveys to a pro-active service plan
Impact of service plans on policyholder Retention, Claims Reduction and Premium Optimization, impacting overall business profitability
How carriers can differentiate their offerings to remain competitive
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